How fast can a Roof Installation technician get to my home in Holly Springs?+
For active leaks or storm damage, we prioritize Holly Springs calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Holly Springs.
Will I get a written estimate before you begin?+
We give every Holly Springs customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
We hold an active GA contractor license and full insurance coverage, and we'll provide proof of both on request — most Holly Springs customers ask, and we expect that.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Holly Springs customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
Most residential replacements in Holly Springs take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
Our Holly Springs crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Roof Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Holly Springs?+
We do these regularly for Holly Springs homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in Holly Springs or do you cover nearby towns?+
We serve Holly Springs and the surrounding communities throughout Holly Springs, GA — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
